Monika Gadek Posted May 18, 2022 Share Posted May 18, 2022 Hi, so the problem is than neither hebrew nor greek text displays correctly on Android. All I have are some strange signs instead of greek/hebrew font. Here is a screenshot. Any ideas? Monika Link to comment Share on other sites More sharing options...
R. Mansfield Posted May 18, 2022 Share Posted May 18, 2022 I've never seen that. Any chance you edited your system fonts recently? If quitting the Accordance program and restarting your phone doesn't help, I'd recommend reinstalling Accordance. Before you go the reinstall route, perhaps someone in @Tech Support has seen this before and can comment. Link to comment Share on other sites More sharing options...
Monika Gadek Posted May 20, 2022 Author Share Posted May 20, 2022 (edited) I've already reinstalled Accordance before and it didn't help. Also I don't remember making any system modifications. But, maybe I'll try restoring default system settings anyway. ---Edit: Ok, so restoring settings also didn't help. Before I reset my phone, @Tech Support please have a look here. Edited May 20, 2022 by Monika Gadek Link to comment Share on other sites More sharing options...
R. Mansfield Posted May 20, 2022 Share Posted May 20, 2022 9 hours ago, Monika Gadek said: Before I reset my phone, @Tech Support please have a look here. I personally would not recommend resetting your phone. I don't know for certain that would help, and would end up only being a lot of extra work for you. If @Tech Support doesn't see this discussion soon, try contacting them at 1 (407) 339-0266, techsupport@accordancebible.com or chat during business hours. Link to comment Share on other sites More sharing options...
Billy32792 Posted May 20, 2022 Share Posted May 20, 2022 I have never seen this on an Android phone running Accordance before. The Greek and Hebrew font doesn't appear to be available to Accordance. Is it available to any other app on your Android? This probably isn't something that originated in Accordance. We did see this on an iPhone once before and it turned out to be that the user had added an extra font app to the iPhone and caused the issue themselves. Have you added any fonts or font apps to the Android around the time that this issue started? If so, you may want to check the settings or consider removing the fonts or font app long enough to see if it was the cause. Here are a few things you can try: Open your device's Settings app (http://accordancefiles2.com/helpfiles/AndroidMobile/Advanced/Content/Images/settings.png). Tap Apps & notifications. Tap the Accordance app icon. (You may need to scroll to find the app). Tap Storage and tap Clear Cache. This clears any corrupted module data, but leaves your modules intact. If this doesn't help, Note: The following steps will delete all files, settings, and accounts in Accordance (if the previous step fails) If a Text or a Tool fails to load when selected from the Library or the Text Pop-up menu, and the previous step fails to resolve the problem, you may need to clear the Accordance application data completely: Open your device's Settings app (http://accordancefiles2.com/helpfiles/AndroidMobile/Advanced/Content/Images/settings.png). Tap Apps & notifications. Tap the Accordance app icon. (You may need to scroll to find the app). Tap Storage and tap Clear Storage. This removes any installed Accordance modules. After completing the last step you may need to delete the Accordance application and re-install. To delete Accordance: Open your device's Settings app (http://accordancefiles2.com/helpfiles/AndroidMobile/Advanced/Content/Images/settings.png). Tap Apps & notifications. Tap the Accordance app icon. (You may need to scroll to find the app). Tap Uninstall. Accordance is uninstalled. You will need to download Accordance from the App Store and reinstall all your modules. Hopefully one of these suggestions will help. Link to comment Share on other sites More sharing options...
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