Mark Nigro Posted August 25, 2021 Share Posted August 25, 2021 As soon as I validate my account with Accordance and click "Continue" (see screenshot for reference) Accordance disappears. This has been going on for a few weeks and I cannot use Accordance. Should I downgrade? Today I deleted Accordance and downloaded again to retry but it's the same problem. I'm completely unable to use Accordance. My last posts with crash reports from when this started have gone unanswered. Please help, I miss my beloved Accordance. Thanks guys! Link to comment Share on other sites More sharing options...
ScottDF Posted August 25, 2021 Share Posted August 25, 2021 If you send the crash reports to Tech Support they will get answered. The forums are mostly regular folk, so to speak. In the meantime, try starting Accordance in Safe Mode, clear the Startup Session and give it another shot. 1 Link to comment Share on other sites More sharing options...
Rev. Dr. Timothy M. Hall Posted August 25, 2021 Share Posted August 25, 2021 If Safe Mode doesn't work, you should reach out to tech support (techsupport@accordancebible.com or (407) 339-0266). They are incredibly helpful folk. 1 Link to comment Share on other sites More sharing options...
Billy32792 Posted August 31, 2021 Share Posted August 31, 2021 Hi Mark, Yes please contact us at techsupport@accordancebible.com or 407-339-0266 (as mentioned above) and we will do our best to get this corrected. Link to comment Share on other sites More sharing options...
Mark Nigro Posted September 30, 2021 Author Share Posted September 30, 2021 Just wanted to note that the issue has been resolved. Thanks everyone! Link to comment Share on other sites More sharing options...
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