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Cannot Get Past Account Sign-in after fresh install of Accordance 13.2.2


Mark Nigro
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As soon as I validate my account with Accordance and click "Continue" (see screenshot for reference) Accordance disappears. This has been going on for a few weeks and I cannot use Accordance. Should I downgrade? Today I deleted Accordance and downloaded again to retry but it's the same problem. I'm completely unable to use Accordance. My last posts with crash reports from when this started have gone unanswered. Please help, I miss my beloved Accordance. Thanks guys!

Screen Shot 2021-08-24 at 10.08.04 PM.png

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If you send the crash reports to Tech Support they will get answered. The forums are mostly regular folk, so to speak. In the meantime, try starting Accordance in Safe Mode, clear the Startup Session and give it another shot. 

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If Safe Mode doesn't work, you should reach out to tech support (techsupport@accordancebible.com or (407) 339-0266). They are incredibly helpful folk.

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Hi Mark,

 

Yes please contact us at techsupport@accordancebible.com or 407-339-0266 (as mentioned above) and we will do our best to get this corrected.

 

 

 

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  • 5 weeks later...

Just wanted to note that the issue has been resolved. Thanks everyone!

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