Robb B Posted August 12, 2021 Share Posted August 12, 2021 I am unable to open my Greek NT diagrams tool from the Add Parallel button. I can open it from the library. When I try to open it from the Add Parallel button in a workspace, I get the error show in the screenshot below: Any help is appreciated. Link to comment Share on other sites More sharing options...
ScottDF Posted August 12, 2021 Share Posted August 12, 2021 Accordance is aware of this and it is scheduled to be fixed in the next release. Link to comment Share on other sites More sharing options...
Robb B Posted August 12, 2021 Author Share Posted August 12, 2021 Great, thanks for the update. Link to comment Share on other sites More sharing options...
mgvh Posted August 13, 2021 Share Posted August 13, 2021 I'm using Win10, Acc 13.2.1 Diagrams does not open via Add Parallel nor via Library I get a message asking for an unlock code. Link to comment Share on other sites More sharing options...
ScottDF Posted August 13, 2021 Share Posted August 13, 2021 19 minutes ago, mgvh said: I'm using Win10, Acc 13.2.1 Diagrams does not open via Add Parallel nor via Library I get a message asking for an unlock code. Using the same OS, and Acc version I can open it via the Library. If a deletion and re-install of the module doesn't work, it sounds like a call to support is in order. Link to comment Share on other sites More sharing options...
mgvh Posted August 13, 2021 Share Posted August 13, 2021 4 minutes ago, ScottDF said: Using the same OS, and Acc version I can open it via the Library. If a deletion and re-install of the module doesn't work, it sounds like a call to support is in order. Removed > Reinstalled > works now! Thanks. Link to comment Share on other sites More sharing options...
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