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Accordance Crashes !!!


danielcutri
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After 13.2 update, crashes every 2 minutes. 

 

Do not update !!!

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Yeah, I updated to 13.2 today, and it's crashed a dozen times this afternoon.  I don't think I've ever had a crash before today--not in years, certainly. 

 

What should we do?

 

I don't actually know how to revert to the prior version now that I installed 13.2.  Is there a guide for going back (until this gets resolved)?  

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Please contact support either by phone on (407) 339-0266, live chat or email support@accordancebible.com. They work on US east coast time, and they will very likely have a resolution for you. I have experienced no crashes at all, and it seems that I haven’t seen a lot of reports come on the forums. 
 

the forums are not the best place for this sort of help. If you do need to downgrade, they will have the expertise and the links to help you. 

Edited by Ken Simpson
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Are you using a Mac with a M1 chip? Using it in Rosetta mode might help. Select the App hit cmd-i and check the box where it says "Open with Rosetta" or something similar.

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On 7/19/2021 at 5:59 PM, Fabian said:

Do you have a crash log?

Yes, and I send it. Now with the update it seems to be fixed. But the iOS problems continues...

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36 minutes ago, danielcutri said:

Yes, and I send it. Now with the update it seems to be fixed. But the iOS problems continues...

2 crashes with 13.2.1 in two days...

 

Accordance Crash Log
23/7/21 04:30:07 p. m.

Accordance 13.2.1 (13.2.1)
MacOS 10.13.6 "High Sierra"

Message: Access violation
Address:   $0000000000000000

Backtrace:
0   ???                                 0x0000000000000000 0x0 + 0
1   acord                               0x000000010077f4af acord + 7505071
2   acord                               0x0000000100784c4e acord + 7527502
3   CoreFoundation                      0x00007fff385eb737 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
4   CoreFoundation                      0x00007fff385eb65f __CFRunLoopDoObservers + 511
5   CoreFoundation                      0x00007fff385ce128 __CFRunLoopRun + 1240
6   CoreFoundation                      0x00007fff385cd9b7 CFRunLoopRunSpecific + 487
7   Foundation                          0x00007fff3a6e4f26 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 277
8   acord                               0x00000001000cba65 acord + 477797
9   CoreFoundation                      0x00007fff385eb737 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
10  CoreFoundation                      0x00007fff385eb65f __CFRunLoopDoObservers + 511
11  CoreFoundation                      0x00007fff385ce128 __CFRunLoopRun + 1240
12  CoreFoundation                      0x00007fff385cd9b7 CFRunLoopRunSpecific + 487
13  HIToolbox                           0x00007fff378add96 RunCurrentEventLoopInMode + 286
14  HIToolbox                           0x00007fff378ada0f ReceiveNextEventCommon + 366
15  HIToolbox                           0x00007fff378ad884 _BlockUntilNextEventMatchingListInModeWithFilter + 64
16  AppKit                              0x00007fff35b5ea73 _DPSNextEvent + 2085

Binaries:
0x0000000000057000 /Applications/Accordance.app/Contents/MacOS/acord
0x000000010112b000 /Applications/Accordance.app/Contents/Frameworks/SSZipArchive.framework/Versions/A/SSZipArchive
0x0000000101183000 /Applications/Accordance.app/Contents/Frameworks/Sparkle.framework/Versions/A/Sparkle
0x000000010123f000 /Applications/Accordance.app/Contents/Frameworks/ObjectiveDropboxOfficial.framework/Versions/A/ObjectiveDropboxOfficial
 

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Still crashing !!!

 

Very disappointed.

 

Accordance Crash Log
26/7/21 10:41:46 a. m.

Accordance 13.2.1 (13.2.1)
MacOS 10.13.6 "High Sierra"

Message: Access violation
Address:   $0000000000000000

Backtrace:
0   ???                                 0x0000000000000000 0x0 + 0
1   acord                               0x000000010d6bb4af acord + 7505071
2   acord                               0x000000010d6c0c4e acord + 7527502
3   CoreFoundation                      0x00007fff385eb737 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
4   CoreFoundation                      0x00007fff385eb65f __CFRunLoopDoObservers + 511
5   CoreFoundation                      0x00007fff385ce128 __CFRunLoopRun + 1240
6   CoreFoundation                      0x00007fff385cd9b7 CFRunLoopRunSpecific + 487
7   Foundation                          0x00007fff3a6e4f26 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 277
8   acord                               0x000000010d007a65 acord + 477797
9   CoreFoundation                      0x00007fff385eb737 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
10  CoreFoundation                      0x00007fff385eb65f __CFRunLoopDoObservers + 511
11  CoreFoundation                      0x00007fff385ce128 __CFRunLoopRun + 1240
12  CoreFoundation                      0x00007fff385cd9b7 CFRunLoopRunSpecific + 487
13  HIToolbox                           0x00007fff378add96 RunCurrentEventLoopInMode + 286
14  HIToolbox                           0x00007fff378ada0f ReceiveNextEventCommon + 366
15  HIToolbox                           0x00007fff378ad884 _BlockUntilNextEventMatchingListInModeWithFilter + 64
16  AppKit                              0x00007fff35b5ea73 _DPSNextEvent + 2085

Binaries:
0x000000000cf93000 /Applications/Accordance.app/Contents/MacOS/acord
0x000000010e069000 /Applications/Accordance.app/Contents/Frameworks/SSZipArchive.framework/Versions/A/SSZipArchive
0x000000010e0c0000 /Applications/Accordance.app/Contents/Frameworks/Sparkle.framework/Versions/A/Sparkle
0x000000010e179000 /Applications/Accordance.app/Contents/Frameworks/ObjectiveDropboxOfficial.framework/Versions/A/ObjectiveDropboxOfficial
 

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5 hours ago, danielcutri said:

Still crashing !!!

 

Very disappointed.

 

Accordance Crash Log
26/7/21 10:41:46 a. m.

Accordance 13.2.1 (13.2.1)
MacOS 10.13.6 "High Sierra"

Message: Access violation
Address:   $0000000000000000

Backtrace:
0   ???                                 0x0000000000000000 0x0 + 0
1   acord                               0x000000010d6bb4af acord + 7505071
2   acord                               0x000000010d6c0c4e acord + 7527502
3   CoreFoundation                      0x00007fff385eb737 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
4   CoreFoundation                      0x00007fff385eb65f __CFRunLoopDoObservers + 511
5   CoreFoundation                      0x00007fff385ce128 __CFRunLoopRun + 1240
6   CoreFoundation                      0x00007fff385cd9b7 CFRunLoopRunSpecific + 487
7   Foundation                          0x00007fff3a6e4f26 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 277
8   acord                               0x000000010d007a65 acord + 477797
9   CoreFoundation                      0x00007fff385eb737 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
10  CoreFoundation                      0x00007fff385eb65f __CFRunLoopDoObservers + 511
11  CoreFoundation                      0x00007fff385ce128 __CFRunLoopRun + 1240
12  CoreFoundation                      0x00007fff385cd9b7 CFRunLoopRunSpecific + 487
13  HIToolbox                           0x00007fff378add96 RunCurrentEventLoopInMode + 286
14  HIToolbox                           0x00007fff378ada0f ReceiveNextEventCommon + 366
15  HIToolbox                           0x00007fff378ad884 _BlockUntilNextEventMatchingListInModeWithFilter + 64
16  AppKit                              0x00007fff35b5ea73 _DPSNextEvent + 2085

Binaries:
0x000000000cf93000 /Applications/Accordance.app/Contents/MacOS/acord
0x000000010e069000 /Applications/Accordance.app/Contents/Frameworks/SSZipArchive.framework/Versions/A/SSZipArchive
0x000000010e0c0000 /Applications/Accordance.app/Contents/Frameworks/Sparkle.framework/Versions/A/Sparkle
0x000000010e179000 /Applications/Accordance.app/Contents/Frameworks/ObjectiveDropboxOfficial.framework/Versions/A/ObjectiveDropboxOfficial
 

I am sure they are working on a fix. 

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I'm having the same problems.

Mac air M1 chip

Big Sur 11.5

 

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I am also experiencing crashes every time I try to use Instant Details. As far as I can tell most other functionality works.

 

I am running Accordance 13.2.1 on macOS Catalina 10.15.7

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  • 2 weeks later...

I'm having the same problem too with Big Sur 11.5.2. Accordance opens and then crashes within about 20 seconds. Did anyone get a fix for this yet?

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UPDATE: Deleting the Accordance application file and re-downloading the most up-to-date version resolved my issue.

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