Fabian Posted July 17, 2021 Share Posted July 17, 2021 Hello I have this now since over a week. It appears there is a item in my shopping list. But I can't see it it is only blank white. Fabian Link to comment Share on other sites More sharing options...
R. Mansfield Posted July 17, 2021 Share Posted July 17, 2021 Fabian, as I mentioned in my email to you, I contacted sales & support for you about this. Hopefully, we’ll hear something soon. Does this issue remain when you log out and then log back in? 1 Link to comment Share on other sites More sharing options...
SWC Posted July 17, 2021 Share Posted July 17, 2021 Fabian, In your browser preferences, try going to privacy and security to clear your cache / cookies to see if that takes care of the problem. If not… see if you have the option to open a new private window (incognito). Typically it is under the file menu. 1 Link to comment Share on other sites More sharing options...
Fabian Posted July 17, 2021 Author Share Posted July 17, 2021 Hello Steve I have done the Preferences, Privacy and cleared the cookies. Also with Option-Command-E cleared the cache. No fortune. In incognito it is o.k. Fabian Link to comment Share on other sites More sharing options...
SWC Posted July 17, 2021 Share Posted July 17, 2021 Will the incognito window let you use the cart as normal? 1 Link to comment Share on other sites More sharing options...
SWC Posted July 18, 2021 Share Posted July 18, 2021 I went ahead and removed the item that was in the cart to see if that would clear it up for you. The item was the Reformation Study Bible 2015 (Plus Free Bonus Crucial Questions Series) Hope the cart is working OK now. 1 Link to comment Share on other sites More sharing options...
Fabian Posted July 18, 2021 Author Share Posted July 18, 2021 (edited) Hello Steve Thanks the cart is now OK. Fabian Edited July 18, 2021 by Fabian Link to comment Share on other sites More sharing options...
Fabian Posted July 18, 2021 Author Share Posted July 18, 2021 4 hours ago, Steve Carruth said: I went ahead and removed the item that was in the cart to see if that would clear it up for you. The item was the Reformation Study Bible 2015 (Plus Free Bonus Crucial Questions Series) Hope the cart is working OK now. I have taken this item as it was on sale, but I have not bought it in the time of the sale. May this can caused the problem. Link to comment Share on other sites More sharing options...
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