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Unable to download a new purchase


Tom Forde

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Hi, Every time I try to download my new purchase (Introducing Biblical Hebrew) I am told that I "do not have permission to download or update modules." I have checked permissions for both the Accordance App and for the Accordance folder and I have read & write for both (I am my own Admin). How do I solve this? I attach a screen capture of the notice below. Thanks Tom

 

Screenshot 2021-06-25 at 11.47.31.png

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Tom, sorry for your difficulties. Please contact support at (407) 339-0266, support@accordancebible.com or chat during business hours.

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