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Accordance 13 lagging


Peter Greenwood
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HI there!

 

Since upgrading to Accordance 13 from 12, I've noticed that the program lags considerably (while it didn't with 12). 

So for example:

1) Clicking on the search bar takes 1.5 seconds to respond.

2) Dragging the cursor to highlight takes a couple of seconds.

3) Right clicking on a word is the same.

 

Any suggestions? I have already reinstalled the program, with not result. I'm using the same computer (Surface Book 2) as with Accordance 12.

 

Many thanks!

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You might want to contact customer support directly. You definitely shouldn't be experiencing any slowdown.

 

(407) 339-0266

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