Jacob Sowles Posted May 27, 2021 Share Posted May 27, 2021 Hi there, I have been trying to sync between my iphone 8 and my macbook for quite a while. Every time I attempt to do so, when I use the sync command in my library on my iphone, a window pops up that says “Accordance Sync- Checking WiFi availability.” Both my Macbook and my iphone are on the same wifi network, and the connection is very good. From the macbook side, the device window pops up, but no other device shows up. Both devices have the most up to date versions as well. Link to comment Share on other sites More sharing options...
Fabian Posted May 27, 2021 Share Posted May 27, 2021 (edited) What do you mean with "no other"? No other than the iPhone or no one in general? If the iPhone pops up you have to select it, then it has a blue background. Edited May 27, 2021 by Fabian Link to comment Share on other sites More sharing options...
Jacob Sowles Posted May 27, 2021 Author Share Posted May 27, 2021 (edited) No, I mean like nothing pops up. I was saying that my MacBook can’t find my iPhone. Edited May 27, 2021 by Jacob Sowles Link to comment Share on other sites More sharing options...
Fabian Posted May 27, 2021 Share Posted May 27, 2021 Have set the iPhone when Accordance is open to sync also? Link to comment Share on other sites More sharing options...
Jacob Sowles Posted May 27, 2021 Author Share Posted May 27, 2021 Yes, I have tried starting each one first and then starting the other, both with no change. I think it’s on the iPhone end; like I said in my original post, it just says “checking wifi availability.” It never proceeds past that. And my connection is very good and they’re both on the same network, so I don’t know why it’s struggling to do that. Link to comment Share on other sites More sharing options...
Fabian Posted May 27, 2021 Share Posted May 27, 2021 Once there was a manual here on the forums (I guess it was from Joel) how to set the Mac in (server mode) to send it direct via the WiFi from the Mac to the iPhone. Mark could you then add this information to the Help files too? Link to comment Share on other sites More sharing options...
Jacob Sowles Posted May 28, 2021 Author Share Posted May 28, 2021 Apparently there’s an option you have to toggle in the settings menu, find the accordance app, and toggle it in order for it to allow accordance to access the network. So apparently the app itself couldn’t find the wifi network. Strange. But I finally synced! Thank you for the help! 1 Link to comment Share on other sites More sharing options...
Fabian Posted May 28, 2021 Share Posted May 28, 2021 4 hours ago, Jacob Sowles said: Apparently there’s an option you have to toggle in the settings menu, find the accordance app, and toggle it in order for it to allow accordance to access the network. So apparently the app itself couldn’t find the wifi network. Strange. But I finally synced! Thank you for the help! Is this described in the Help Files? If not then it would be good to add it. Link to comment Share on other sites More sharing options...
Fabian Posted May 28, 2021 Share Posted May 28, 2021 BTW I guess there should come a pop-up to allow the Network to Accordance if we use the Sync feature and the permission is not given. Link to comment Share on other sites More sharing options...
Jacob Sowles Posted May 28, 2021 Author Share Posted May 28, 2021 (edited) Hmmm. I never got the pop-up. But it makes sense, because I’m pretty sure that I have seen it on other apps before, now that you say that. And I was using the help files to try and troubleshoot but did not find it. Though most of the troubleshooting in the helps was from the perspective of the computer side of the equation, which makes sense considering it’s simpler than dealing with every technological permutation of systems that someone might be using. Edited May 28, 2021 by Jacob Sowles 1 Link to comment Share on other sites More sharing options...
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