Kristin Posted May 21, 2021 Share Posted May 21, 2021 If I open My Notes as a parallel, it works fine. If I open it as a new tab in order to search it, it crashes. I have tried restarting Acc, and also restarting holding shift. No matter what I do it crashes. I have tried open another notes file as its own tab and that works fine. Any help would be appreciated. Link to comment Share on other sites More sharing options...
Kristin Posted May 21, 2021 Author Share Posted May 21, 2021 Oh, never mind, I figured it out. I went to Settings and changed the startup session form "Last Session" to "default search tab," closed accordance, re-opened it and now it is working. I am sorry for not figuring this out before I posted. 1 Link to comment Share on other sites More sharing options...
Fabian Posted May 21, 2021 Share Posted May 21, 2021 In my opinion to submit crashes is always good. This helps to improve the stability of Accordance. 1 Link to comment Share on other sites More sharing options...
Silas Marrs Posted May 24, 2021 Share Posted May 24, 2021 If at all possible, please post the text of the crash log. I can't copy/paste text from an image! 1 Link to comment Share on other sites More sharing options...
Kristin Posted May 24, 2021 Author Share Posted May 24, 2021 1 hour ago, Silas Marrs said: If at all possible, please post the text of the crash log. I can't copy/paste text from an image! Hi Silas, That makes sense. Could you let me know how to access the crash reports? I was looking for them and can't figure out where they are. Thank you for your help, Kristin 1 Link to comment Share on other sites More sharing options...
Silas Marrs Posted May 24, 2021 Share Posted May 24, 2021 In Finder, hit Shift-Cmd-G, then paste this string in to go directly to the folder: ~/Library/Logs/DiagnosticReports Link to comment Share on other sites More sharing options...
Kristin Posted May 24, 2021 Author Share Posted May 24, 2021 Accordance Crash Log 20.05.21, 19:39:25 Accordance 13.1.7 (13.1.7) MacOS 11.3.1 Message: Access violation Address: $0000000102DEF27A Backtrace: 0 acord 0x0000000102def27a acord + 2495098 1 acord 0x0000000102fe8cc9 acord + 4566217 2 acord 0x0000000102febb51 acord + 4578129 3 acord 0x0000000102fec3f4 acord + 4580340 4 acord 0x0000000102fed80b acord + 4585483 5 acord 0x0000000102ff2ace acord + 4606670 6 acord 0x0000000102ff1b94 acord + 4602772 7 acord 0x0000000102ff1a05 acord + 4602373 8 acord 0x0000000102ff1818 acord + 4601880 9 acord 0x0000000102e87ddc acord + 3120604 10 acord 0x0000000102e8a270 acord + 3129968 11 acord 0x0000000102feedf3 acord + 4591091 12 acord 0x00000001031f5b6a acord + 6716266 13 acord 0x00000001031fafbb acord + 6737851 14 acord 0x000000010333ceee acord + 8056558 15 acord 0x0000000103342eba acord + 8081082 16 acord 0x0000000102dab995 acord + 2218389 Binaries: 0x0000000002b8e000 /Applications/Accordance 13.app/Contents/MacOS/acord 0x00007ffdffec2000 /Library/Apple/usr/libexec/oah/runtime 0x000000010d38c000 /Applications/Accordance 13.app/Contents/Frameworks/ZipArchive.framework/Versions/A/ZipArchive 0x000000010d422000 /Applications/Accordance 13.app/Contents/Frameworks/Sparkle.framework/Versions/A/Sparkle 0x000000010d542000 /Applications/Accordance 13.app/Contents/Frameworks/ObjectiveDropboxOfficial.framework/Versions/A/ObjectiveDropboxOfficial 1 Link to comment Share on other sites More sharing options...
Kristin Posted June 12, 2021 Author Share Posted June 12, 2021 I just wanted to mention it happened again. If I add My Notes as a parallel, everything is fine. And if I open something OTHER than My Notes (such as another notes file), everything is fine. But If I try to open My Notes as its own tab it crashes. cordance Crash Log 12.06.21, 10:52:41 Accordance 13.1.7 (13.1.7) MacOS 11.3.1 Message: Access violation Address: $00000001003AA27A Backtrace: 0 acord 0x00000001003aa27a acord + 2495098 1 acord 0x00000001005a3cc9 acord + 4566217 2 acord 0x00000001005a6b51 acord + 4578129 3 acord 0x00000001005a73f4 acord + 4580340 4 acord 0x00000001005a880b acord + 4585483 5 acord 0x00000001005adace acord + 4606670 6 acord 0x00000001005acb94 acord + 4602772 7 acord 0x00000001005aca05 acord + 4602373 8 acord 0x00000001005ac818 acord + 4601880 9 acord 0x0000000100442ddc acord + 3120604 10 acord 0x0000000100445270 acord + 3129968 11 acord 0x00000001005a9df3 acord + 4591091 12 acord 0x00000001007b0b6a acord + 6716266 13 acord 0x00000001007b5fbb acord + 6737851 14 acord 0x00000001007b6233 acord + 6738483 15 acord 0x00000001007b604f acord + 6737999 16 acord 0x00000001008fe1a2 acord + 8081826 Binaries: 0x0000000000149000 /Applications/Accordance 13.app/Contents/MacOS/acord 0x00007ffdffe78000 /Library/Apple/usr/libexec/oah/runtime 0x000000010a947000 /Applications/Accordance 13.app/Contents/Frameworks/ZipArchive.framework/Versions/A/ZipArchive 0x000000010a9dd000 /Applications/Accordance 13.app/Contents/Frameworks/Sparkle.framework/Versions/A/Sparkle 0x000000010aafd000 /Applications/Accordance 13.app/Contents/Frameworks/ObjectiveDropboxOfficial.framework/Versions/A/ObjectiveDropboxOfficial Link to comment Share on other sites More sharing options...
Kristin Posted July 24, 2021 Author Share Posted July 24, 2021 I just needed to post that I am having the same issue where "My Notes" crashes if I open it as a tab. Opening it as a parallel is fine, as before. Accordance Crash Log 24.07.21, 12:42:59 Accordance 13.1.7 (13.1.7) MacOS 11.3.1 Message: Access violation Address: $0000000100848256 Backtrace: 0 acord 0x0000000100848256 acord + 2495062 1 acord 0x0000000100a41cc9 acord + 4566217 2 acord 0x0000000100a44b51 acord + 4578129 3 acord 0x0000000100a453f4 acord + 4580340 4 acord 0x0000000100a4680b acord + 4585483 5 acord 0x0000000100a4bace acord + 4606670 6 acord 0x0000000100a4ab94 acord + 4602772 7 acord 0x0000000100a4aa05 acord + 4602373 8 acord 0x0000000100a4a818 acord + 4601880 9 acord 0x00000001008e0ddc acord + 3120604 10 acord 0x00000001008e3270 acord + 3129968 11 acord 0x0000000100a47df3 acord + 4591091 12 acord 0x0000000100c4eb6a acord + 6716266 13 acord 0x0000000100c53fbb acord + 6737851 14 acord 0x0000000100d95eee acord + 8056558 15 acord 0x0000000100d9beba acord + 8081082 16 acord 0x0000000100804995 acord + 2218389 Binaries: 0x00000000005e7000 /Applications/Accordance 13.app/Contents/MacOS/acord 0x00007ffdffd55000 /Library/Apple/usr/libexec/oah/runtime 0x000000010ade5000 /Applications/Accordance 13.app/Contents/Frameworks/ZipArchive.framework/Versions/A/ZipArchive 0x000000010ae7b000 /Applications/Accordance 13.app/Contents/Frameworks/Sparkle.framework/Versions/A/Sparkle 0x000000010af9b000 /Applications/Accordance 13.app/Contents/Frameworks/ObjectiveDropboxOfficial.framework/Versions/A/ObjectiveDropboxOfficial Link to comment Share on other sites More sharing options...
Kristin Posted July 24, 2021 Author Share Posted July 24, 2021 Tried again... Accordance Crash Log 24.07.21, 14:45:33 Accordance 13.1.7 (13.1.7) MacOS 11.3.1 Message: Access violation Address: $000000010086E27A Backtrace: 0 acord 0x000000010086e27a acord + 2495098 1 acord 0x0000000100a67cc9 acord + 4566217 2 acord 0x0000000100a6ab51 acord + 4578129 3 acord 0x0000000100a6b3f4 acord + 4580340 4 acord 0x0000000100a6c80b acord + 4585483 5 acord 0x0000000100a71ace acord + 4606670 6 acord 0x0000000100a70b94 acord + 4602772 7 acord 0x0000000100a70a05 acord + 4602373 8 acord 0x0000000100a70818 acord + 4601880 9 acord 0x0000000100906ddc acord + 3120604 10 acord 0x0000000100909270 acord + 3129968 11 acord 0x0000000100a6ddf3 acord + 4591091 12 acord 0x0000000100c74b6a acord + 6716266 13 acord 0x0000000100c79fbb acord + 6737851 14 acord 0x0000000100dbbeee acord + 8056558 15 acord 0x0000000100dc1eba acord + 8081082 16 acord 0x000000010082a995 acord + 2218389 Binaries: 0x000000000060d000 /Applications/Accordance 13.app/Contents/MacOS/acord 0x00007ffdfff03000 /Library/Apple/usr/libexec/oah/runtime 0x000000010ae0b000 /Applications/Accordance 13.app/Contents/Frameworks/ZipArchive.framework/Versions/A/ZipArchive 0x000000010aea1000 /Applications/Accordance 13.app/Contents/Frameworks/Sparkle.framework/Versions/A/Sparkle 0x000000010afc1000 /Applications/Accordance 13.app/Contents/Frameworks/ObjectiveDropboxOfficial.framework/Versions/A/ObjectiveDropboxOfficial Link to comment Share on other sites More sharing options...
ScottDF Posted July 24, 2021 Share Posted July 24, 2021 These crash dumps are somewhat better sent directly to tech support. The forum is mostly users and just frequented by support staff. Link to comment Share on other sites More sharing options...
Kristin Posted July 24, 2021 Author Share Posted July 24, 2021 Hi Scott, Oh, I see. Thank you for letting me know. I knew it was good to report them, but I guess that makes sense about emailing it. Take care, Kristin Link to comment Share on other sites More sharing options...
.png.c3123c857d1029f98e39c9394adc358d.png)
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now