pdstewart Posted January 13, 2021 Share Posted January 13, 2021 Hello, a few days ago, I updated my accordance tools and this the install froze at the very end. I then closed the program and this message has come up every time I start up Accordance. "The text "GNT28-T" cannot be opened, because it requires a newer version of Accordance." Is there any help I can get? Link to comment Share on other sites More sharing options...
Julie Palmer Posted January 14, 2021 Share Posted January 14, 2021 If you're able, remove GNT28-T from your library (trash it), and reinstall through Easy Install. This should ensure the file is completely installed. I don't think there is an issue with the minimum Acc version. Link to comment Share on other sites More sharing options...
pdstewart Posted January 14, 2021 Author Share Posted January 14, 2021 Thank you - I tried that (remove and delete). Once removed and/or deleted, the program opened fine. After installing it, it gave the same error. Link to comment Share on other sites More sharing options...
Julie Palmer Posted January 19, 2021 Share Posted January 19, 2021 (edited) What Acc version are you running? Do you also have the Syntax module? Does just the text give you an error message? Edited January 19, 2021 by Julie Palmer 1 Link to comment Share on other sites More sharing options...
pdstewart Posted January 22, 2021 Author Share Posted January 22, 2021 I am using 13. Yes I have the GNT28-T syntax. I am able to open both the GNT28-t and the syntax perfectly fine. It just that everytime I open accordance a window pops up saying what I quoted first. It's just annoying more than anything. Link to comment Share on other sites More sharing options...
Silas Marrs Posted January 22, 2021 Share Posted January 22, 2021 Are you running Accordance 13.1.5? Link to comment Share on other sites More sharing options...
pdstewart Posted April 20, 2021 Author Share Posted April 20, 2021 No, I am using 13.0.1.1 How do I update to 13.1.5? Link to comment Share on other sites More sharing options...
Fabian Posted April 20, 2021 Share Posted April 20, 2021 http://accordancefiles2.com/helpfiles/Win13/Default.htm#topics/02_install_etc/check_for_app_updates.htm#kanchor560 This is from the Windows help file, but I guess it has to be updated. Link to comment Share on other sites More sharing options...
pdstewart Posted April 20, 2021 Author Share Posted April 20, 2021 Just found it and it worked! Thanks all! Link to comment Share on other sites More sharing options...
pdstewart Posted April 20, 2021 Author Share Posted April 20, 2021 Do we need to regularly and manually update accordance? I guess I never did since upgrading to 13. Link to comment Share on other sites More sharing options...
Fabian Posted April 20, 2021 Share Posted April 20, 2021 (edited) I have it on automatic. Check the Preferences, the last entry. You can there set your preferences. In General all 1-3 months an update is released. Also content update. For update modules. Edited April 20, 2021 by Fabian Link to comment Share on other sites More sharing options...
Fabian Posted April 20, 2021 Share Posted April 20, 2021 If this doesn't help try to delete the GNT and install it new via easy install. Link to comment Share on other sites More sharing options...
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