Citation copy problems

[Mr. Craig]

““For if you rgive others for their transgressions”

 

—Matthew 6:14 NAS95

 

This is what happens when I use the citation copy and paste. Sometimes it leaves letters out. It does not matter what application I am pasting to. The above citation had the same result in MS Word for Mac and then here again on my forum post. I have tried different citation settings in the preferences, but can't find anything that changes the outcome.

 

Does citation not work for partial verses? Although I think it leaves out letters when I copy complete verses as well. I was hoping today's update would resolve this, but it does not.

 

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Let me add this again for the record. For a multi hundred dollar piece of software that is used for precision text work, I would expect copy and paste to work, and I would expect better text export options. I am a recent BW user trying to adjust to Accordance. I really like so much of this software so far and some of my frustration centers on my being behind the learning curve.

[Mark Allison]

I'm not seeing this behavior when copying the same verse:
 

“For if you forgive others for their transgressions,”

 

Version 13.0.3 was just released. If you haven't updated yet, please do, and let me know if you're experiencing the same issue.

[Mr. Craig]

Yes,  I was hoping today's update would resolve this, but it does not. I am running 13.0.3.

[Mark Allison]

If you haven't done this yet, try launching Accordance with the option key pressed and selecting "clean up installed fonts."

[Mr. Craig]

Copying all the verse including the reference (see image):

“‘Your kingdom come. Your will be done, On earth as it is in heaven.”

—Matthew 6:10 NAS95

Copying partial verse (see image):

“‘Your kingcome. Your will be done, On earth as it is in heaven.”

—Matthew 6:10 NAS95

 

I did also try cleaning the text option at start up.

 

Should Citation function work with partial verses?

 

Thanks

Craig

 

[Mark Allison]

Yes, citation normally works with partial verses. You may want to contact tech support about this one. They'll have a lot more experience diagnosing your issue than I do.

 

Btw, if you call and it's busy, leave your number. They'll definitely call back. They can even screen share with you to resolve this issue.

Sorry for the hassle!

[Roman Mazur]

Hello all!

 

I found a strange display behaviour with a Polish Biblia Tysiąclecia 2014. And it happens from the update I did lastly to the newest version of that module.

 

Please, note in the picture a presence of strange characters in the words (even without knowing Polish you will realise, that something is going wrong).

 

And - when copying the text into Word it gives a correct version.

 

 

 

Any idea how to solve it? I have already cleaned caches and reinstalled module form Easy Install - no change.

 

greetings 

 

Roman

And this is the file

 

Roman

[Mark Allison]

That's definitely an issue with the module Roman. We'll fix it asap.