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12.2.5 Crash with Easy Install


Julia Falling

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(Edit in parentheses)

 

Immediate crash.  New module was installed.  

(Same module successfully installed on Mac Mini w/o a crash.)

 

Report (from MBP):

 

Accordance Crash Log

5/8/18, 1:27:46 PM
Program Version: 12.2.5 (12.2.5)
OS Version: 10.13.4
 
Message: Access violation
Address:   $000000010426B403
 
Backtrace:
0   acord                               0x000000010426b403 acord + 7668739
1   acord                               0x0000000103e71a3a acord + 3500602
2   acord                               0x0000000103f3a640 acord + 4322880
3   acord                               0x0000000103c2ef9b acord + 1130395
4   acord                               0x0000000103f37e11 acord + 4312593
5   acord                               0x0000000103f418cf acord + 4352207
6   acord                               0x0000000103d9fb52 acord + 2640722
7   acord                               0x0000000103cd92bb acord + 1827515
8   acord                               0x0000000103ce0d62 acord + 1858914
9   acord                               0x0000000103b83ced acord + 429293
10  acord                               0x0000000103b8881b acord + 448539
11  acord                               0x0000000103b89bb2 acord + 453554
12  acord                               0x0000000103b89c30 acord + 453680
13  AppKit                              0x00007fff301b52ca -[NSToolbar _setConfigurationFromDictionary:notifyFamilyAndUpdateDefaults:upgradedConfiguration:] + 368
14  acord                               0x0000000103b84567 acord + 431463
15  acord                               0x0000000103b83fbe acord + 430014
16  acord                               0x0000000103cdf83e acord + 1853502
 
Binaries:
0x0000000003b1b000 /Applications/Accordance Aleph.app/Contents/MacOS/acord
0x000000010483e000 /Applications/Accordance Aleph.app/Contents/Frameworks/ZipArchive.framework/Versions/A/ZipArchive
0x000000010488b000 /Applications/Accordance Aleph.app/Contents/Frameworks/Sparkle.framework/Versions/A/Sparkle
0x0000000104912000 /Applications/Accordance Aleph.app/Contents/Frameworks/ObjectiveDropboxOfficial.framework/Versions/A/ObjectiveDropboxOfficial
Edited by Julia Falling
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Julia, you've had this crash twice now, and I've spent some hours trying to reproduce it with no success.  I'm thinking it may be some specific way you've got your session configured that's triggering the crash. 

 

Would it be possible for you to send me a copy of your entire Accordance session so that I can try to reproduce it with your session loaded?

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Is your Accordance folder in Macintosh HD/Library/Application Support ?

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Silas –

 

I just updated contents and got another crash.  The session is attached, sans Prayer Journal.

 

Ricardo –

 

My Accordance folder location = MacHD/User/Library/Application Support.  That is where it has always been.  Let me know if I need to move it.  (And how to move it if there is a right way and a wrong way!)  There is also an Accordance Files folder in Documents.

 

180510 Crash.accord.zip

 

EDIT:  And here's the crash report –

 

Accordance Crash Log

5/10/18, 5:53:13 PM
Program Version: 12.2.5 (12.2.5)
OS Version: 10.13.4
 
Message: Access violation
Address:   $0000000102D77403
 
Backtrace:
0   acord                               0x0000000102d77403 acord + 7668739
1   acord                               0x000000010297da3a acord + 3500602
2   acord                               0x0000000102a46640 acord + 4322880
3   acord                               0x000000010273af9b acord + 1130395
4   acord                               0x0000000102a43e11 acord + 4312593
5   acord                               0x0000000102a4d8cf acord + 4352207
6   acord                               0x00000001028abb52 acord + 2640722
7   acord                               0x00000001027e52bb acord + 1827515
8   acord                               0x00000001027ecd62 acord + 1858914
9   acord                               0x000000010268fced acord + 429293
10  acord                               0x000000010269481b acord + 448539
11  acord                               0x0000000102695bb2 acord + 453554
12  acord                               0x0000000102695c30 acord + 453680
13  AppKit                              0x00007fff319a82ca -[NSToolbar _setConfigurationFromDictionary:notifyFamilyAndUpdateDefaults:upgradedConfiguration:] + 368
14  acord                               0x0000000102690567 acord + 431463
15  acord                               0x000000010268ffbe acord + 430014
16  acord                               0x00000001027eb83e acord + 1853502
 
Binaries:
0x0000000002627000 /Applications/Accordance Aleph.app/Contents/MacOS/acord
0x000000010334f000 /Applications/Accordance Aleph.app/Contents/Frameworks/ZipArchive.framework/Versions/A/ZipArchive
0x000000010339b000 /Applications/Accordance Aleph.app/Contents/Frameworks/Sparkle.framework/Versions/A/Sparkle
0x0000000103424000 /Applications/Accordance Aleph.app/Contents/Frameworks/ObjectiveDropboxOfficial.framework/Versions/A/ObjectiveDropboxOfficial
Edited by Julia Falling
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Many thanks, Julia!  Hopefully this will allow me to track it down before our next release  :D

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Thanks, Silas.

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Hey Julia!

 

There is a hint here that the error may originate from a user tool.  Can you possibly give me a screenshot that shows where in your workspace you have any user tools open?  If you're willing to share your user tools, that might also be helpful, but I'd understand if you consider them private.

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Silas –

 

I would have no problem with sending my Prayer Journal to you privately.  But because it has names in it, and don't want to post generally.

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Julia,

 

That is the correct place. Thanks!

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That's good.  I don't want the program to have to go looking for the data.

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Silas –

 

I just had some more Contents that needed updating.  I updated and closed my Prayer Journal first.  I was then able to Update Contents without a crash.  Supports your theory.

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Julia, is it possible you had the edit window open to your prayer journal at the time?

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Yeah – very possible.  Would closing beforehand eliminate the crash?  If so, that's a very easy fix, and y'all don't have to do anything.  I'll try it next time I Update Contents.

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Well, it's possible, but we still need to fix it in case there are other people having the crash.

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