dlrude Posted April 26, 2017 Share Posted April 26, 2017 For many months and a few versions or more I have been getting an "accordance not responding message" from windows when I start up accordance and when I run content update. Often windows will offer me the option to cancel accordance, wait for it to respond or some other things that I forgot. I usually answer to wait for it to respond. Anyone else get this? Oak Tree guys, any clues? Dave R p.s. I have 12.06 accordance Link to comment Share on other sites More sharing options...
Helen Brown Posted April 26, 2017 Share Posted April 26, 2017 Check that your login username and password are correct. Link to comment Share on other sites More sharing options...
dlrude Posted April 26, 2017 Author Share Posted April 26, 2017 Check that your login username and password are correct. Checked, it was ok. Thanks, Dave Link to comment Share on other sites More sharing options...
Helen Brown Posted April 27, 2017 Share Posted April 27, 2017 Then perhaps you shopuld contact support directly for a screenshare session to troubleshoot the connection. Link to comment Share on other sites More sharing options...
dlrude Posted April 27, 2017 Author Share Posted April 27, 2017 okie dokie, thanks! Link to comment Share on other sites More sharing options...
dlrude Posted April 27, 2017 Author Share Posted April 27, 2017 They helped and so far we think it is due to internet busy-ness during the time that I use it but it is an educated guess. Also could be an 8.1 issue Thanks, Dave Link to comment Share on other sites More sharing options...
dlrude Posted August 8, 2017 Author Share Posted August 8, 2017 Setting the Accordance compatibility property to "Windows 8" got rid of this problem. Link to comment Share on other sites More sharing options...
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