gemkhs Posted January 30, 2016 Share Posted January 30, 2016 (edited) Hi, I purchased the advanced collection, yet it seems that part of the collection remains not-installed. I downloaded everything, yet the installation progress window abruptly passed by-very shortly, and the easy install window still says 113MB remains to be installed. This keeps happening. I upgraded to 11.1.3 yet this keeps happening. Please let me know what I should to make it complete. Thank you. Edited January 30, 2016 by gemkhs Link to comment Share on other sites More sharing options...
Helen Brown Posted January 30, 2016 Share Posted January 30, 2016 I think you should contact tech support on Monday and let them help you with a screenshare. There is no quick answer to this. Link to comment Share on other sites More sharing options...
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